Contact information

Effective Date: January 24, 2026

Contact Policy

Aura Planners, operated by HealthyPix LLC, is committed to providing clear and accessible communication channels for customers who require assistance, have questions, or need support related to our digital products and services.

How to Contact Us

Customers may contact us using the following methods:

Email: info@auraplanners.shop
Phone: 1-800-775-6801

Email is the preferred method of contact for all support inquiries, including questions related to purchases, downloads, billing, or refund requests.

Response Time

We aim to respond to all customer inquiries within 24 to 48 business hours. Response times may vary during weekends, holidays, or periods of high inquiry volume.

Support Scope

Our support team can assist with issues related to product access, download delivery, billing questions, refund requests, and general information about our digital products. We do not provide technical support for third-party software or applications required to use digital files.

Physical Mailing Address

Aura Planners
HealthyPix LLC
670 Coleman Rd
Roxboro, NC 27574
United States

Policy Updates

This Contact Policy may be updated at any time. Any changes take effect immediately upon posting on the website.